10 Year Limited Warranty
This 10 Year Limited Warranty applies to both Silicone Designs and Ideal Home (“Provider”, “We”) products as appropriate.
What This Limited Warranty Covers
This limited warranty covers any defects in workmanship and materials in your product. This limited warranty applies to customer home use only, and is null and void if the product is used in a commercial, institutional or organizational setting.
How Long The Coverage Lasts
This limited warranty starts from the date of purchase and is in effect for ten (10) years. Any claims must be initiated within 5 days after the end of the warranty period. For example, if the warranty period ends February 10, 2014, the original buyer has until February 15, 2014 to initiate a claim.
Who is Covered Under this Limited Warranty
This limited warranty is for the original customer purchaser only. It is not transferable and proof of purchase must be verified. Customers must purchase through authorized sellers (Amazon.com®). Purchases or acquisitions made through non-authorized sellers have no claims under this limited warranty, and this limited warranty is null and void. Original purchase must be made from an Authorized Seller of our products.
What This Limited Warranty Does Not Cover
Any problem that is caused by abuse, misuse or any act of nature (examples such as: hurricane, tornado, flood) is not covered. Scratches, stains, pitting, discoloration, deterioration, minor imperfections, shipping damage, fraying, use with sharp objects, warping or damage from overheating are not covered by this limited warranty. Do not use chemicals, concentrated cleaners, abrasives, bristle brush or sharp objects with the product. Do not lean against or touch hot objects. Oven-use products are not intended to be used under the broiler. Also, consequential and incidental damages are not recoverable under this limited warranty.
What Provider Will Do
At Provider’s option, We will replace the product if it proves to be defective in materials or workmanship with a new piece of product of similar composition, original price and size, or refund the full purchase price of the product. Shipping costs will not be refunded.
Limitation on Damages and Duration of Implied Warranties
Wilton will replace or refund this product as provided under this limited warranty. This shall be the only remedy of the customer. Provider shall not be liable for any loss or damages, including consequential, indirect and incidental damages, arising out of the use of or inability to use the product or for breach of any express or implied limited warranty or condition on this product. Except to the extent prohibited by law, any implied warranties or conditions or merchantability and fitness for a particular purpose are limited in duration to the duration of this limited warranty.
How To Get Service
Use the Contact Us page of this website to Contact Provider regarding a limited warranty claim. Instructions will be email to you regarding the inspection and return of your item. Please track and insure your shipment properly. Keep your product; you may be asked to return it for a limited warranty inspection. Provider is not responsible for products shipped to us that Provider does not receive.
How State Law Applies
This limited warranty gives you specific legal rights. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limited warranty limitation or exclusion may not apply to you. You may also have other rights which vary from state to state.
Extended Warranty Limitation
Products that were given away or at a substantial discount (final price under $3.50) for the purposes of an unbiased product review are not eligible for an extended warranty. Your standard warranty still applies. Only products that were purchased through Amazon.com and by an Authorized Seller (e.g. Amazing Light, Inc.) are eligible for an extended warranty. Products purchased through other online and retail channels, and by an Authorized Seller (contact Silicone Designs for full list) are only eligible for the standard warranty.